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ACD Direct - Contact Center Solutions

Telecommunications

Specialities :
Customer service
Inbound/outbound call volume
Not for profit clientele
1099 contract positions
Call center

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revenue-icon Revenue
11M - 100M
funding-icon Total Funding
--
size-icon Size
201 - 500
About Us
Org Charts
Employees
Buyer Intent
Tech Stack
Jobs

Frequently Asked Questions About ACD Direct - Contact Center Solutions

What does Acd direct - contact center solutions do?+

ACD is a full-service Contact Center that handles customer interactions for companies that outsource all or part of their volume. Our two-pronged approach pairs leading SaaS technology and a distributed workforce of 1,000+ at-home agents across the United States to give premium 24/7/365 support. Text, phone, email, chat, or digital the point of interaction is to provide outstanding service with successful outcomes. We are a technology company that connects people and data. Technology Experience: Since 2003, ACD has leveraged industry-leading CCaS technology with at-home agents to perfect the flexibility of the gig economy. The world is trying to convert the...

What are Acd direct - contact center solutions's specialties? +

Customer service,inbound/outbound call volume,not for profit clientele,1099 contract positions,call center,fundraising solutions,live technical support,call-based services,donation capture,ecommerce,member aquisition,nonprofit,fundraising,charity fundraising,and contact center

What is Acd direct - contact center solutions's industry? +

Acd direct - contact center solutions operates in the Telecommunications industry.

What is Acd direct - contact center solutions's revenue? +

Acd direct - contact center solutions's revenue is 11m - 100m

What is Acd direct - contact center solutions's company size? +

Acd direct - contact center solutions has 201 - 500 employees.

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