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At Activeo Celtycs, we are passionate about enabling organisations to deliver a lasting smile on every consumer of their products and services through exceptional customer service. Celtycs was conceived and founded in 2002 to help companies strategize, develop and deploy customer management solutions across their business processes. Celtycs is based in Bangalore, India and has serviced more than 70 global customers that include Fortune 50 companies, top 5 Indian telecom operators, global contact centers, private equity firms and business process outsourcers. We adopt a unique result-driven approach that involves an analysis of the business need, customer management strategy definition and...
Contact centre benchmarking,csat measurement,custom service cost reduction,adivisory,contact center technology,"the best service is no service" methodology,masterclass on customer management,artificial intelligence,software as a service,quality analyst,ask with ai,and ai knowledge assistant
Activeo celtycs india pvt ltd operates in the Business consulting and services industry.
Activeo celtycs india pvt ltd's revenue is 11m - 100m
Activeo celtycs india pvt ltd has 51 - 200 employees.
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