Albacall SHA

Mission Albacall, product of an industrial culture founded in 1908, has been a leader for over twenty years in the management of contact centers in outsourcing thanks to the organization, processes and innovative technologies developed according to customer needs. Values The Smile for our company represents the idea of playing its own role in a complex market made of internal and external customer needs. The smile is linked to the concept of social attitude, understood as the ability to maintain the business role while respecting the individual instances of every employee. Albacall believes in the ability to manage the criticalities derived from complexity through an ongoing dialogue supported through the use of relational protocols which helps the company to constantly improve the processes and the work environment. Albacall is a successful example of a multiculturalism in terms of variety of religious and social patterns. It is essential for our Company to inves...