Alpha Digital Support

Alpha Digital is a privately owned company founded in 2020 that specializes in providing extensive customer support services to companies across different industries . With experience in all inbound channels and call/contact center applications, our corporate culture values kindness and professionalism, which has led to outstanding growth within the first year of our operations. From a humble start with just one small office in Dar es Salaam, we have expanded to a bigger office with over 100 employees. All our agents go through a multi-week training program followed by continued learning and quality assurance training, which develops their understanding of problem-solving skills, customer service standards, reporting systems, internal call center programs, and how to manage customers queries. Alpha Digital offers a rewarding career path that seeks to motivate and empower every employee. We prioritize promoting staff members from within, ensuring that they have ample o...