Alterna CX

Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner. Alterna CXs AI-based solution streamlines and organizes all the CX signals generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty

Customer experience,text analytics,ai,voice of customer,measurement automation,experience improvement,nlp,machine learning,net promoter score,feedback analysis,sentiment analysis,customer insights,voice of employee,customer satisfaction,and market research

Alterna cx operates in the Software development industry.

Alterna cx's revenue is 11m - 100m

Alterna cx has 11 - 50 employees.