
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+31
On May 10, 2021 Aspect Software and Noble Systems merged to form Alvaria. To see whats new, visit: https://www.linkedin.com/company/alvaria-inc/ Aspect is on a mission to simplify and improve customer engagement. Our large-enterprise contact center software is used by millions of agents every year and supports billions of consumer interactions around the world. Flexible, highly scalable, best-of-breed applications for self-service, live contact management and workforce optimization help companies keep agents engaged while providing exceptional customer service experiences. Available on-premises or in your choice of hosted, private or public cloud environment
Call center,call center solutions,call center software,cloud call center,enterprise call center solutions,enterprise call center software,call center workforce management,workforce management,workforce optimization,contact center,ivr self service,quality management,performance management,first call resolution,occupancy rate,average handle time,average call abandonment rate,customer satisfaction,back office,customer service,customer care,cloud solutions,hosted solutions,on premise solutions,average after call work time,average speed of answer,service level,average time in queue,percentage of calls blocked,mobile customer care,call center metrics,250+ seats,omni-channel customer experience management,large call centers,call center managers,and customer engagement platform
Aspect software operates in the Software development industry.
Aspect software's HQ phone number is +1 978-250-7900
Aspect software's revenue is 11m - 100m
Aspect software has 501 - 1000 employees.
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