
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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Black Turtle Services is the best of both worlds outsourced contact center services and multi-channel optimization consulting. We help you get the most out of your customer communication channels by increasing first call resolution, driving targeted interactions to channels other than the phone seamlessly, and remove obstacles (real or perceived) that have a negative impact on the customers experience. We do this by designing holistic multi-channel customer experiences focused on maximizing every interaction and delivering exceptional outsourced services that support those designs. The best of both worlds means a partner that works shoulder-to-shoulder with you to deliver exceptional operational results...
Contact center operations,government services,and multi-channel customer experience optimization
Black turtle services operates in the Outsourcing and offshoring consulting industry.
Black turtle services's revenue is 11m - 100m
Black turtle services has 201 - 500 employees.
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