Bobby Rahal Automotive Group - Pittsburgh Region

Customer satisfaction is a topic that appears many times throughout the pages of the Bobby Rahal Automotive Group team member handbook. In fact, customer satisfaction could easily be described as the origin of the Bobby Rahal Automotive Group. Bobby Rahal was so satisfied with the salesmanship and service provided to him by Ron Ferris, at that time a Chicago area sales consultant, the two men formed a business partnership and the pioneer dealership in our group Bobby Rahal Honda. Bobby, Chairman of Bobby Rahal Automotive Group, and Ron, Chief Executive Officer, together with Chief Financial Officer Bob Vladem, comprised the original founding partnership. John Rickards and Eric Hessinger have been team members since the inception of Bobby Rahal Automotive Group in 1989. They now occupy the positions of President/Area Managers for the Harrisburg and Pittsburgh areas, respectively. Opening in January, 1989, Bobby Rahal Honda set precedents in customer satisfaction accomplishments for ...