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BPA Quality UK | Contact Centre Quality

Business Consulting and Services

Specialities :
Quality monitoring & evaluation
Customer satisfaction surveys
Benchmarking
Call centre consultancy
Multi lingual quality monitoring

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revenue-icon Revenue
11M - 100M
funding-icon Total Funding
--
size-icon Size
51 - 200
About Us
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Frequently Asked Questions About BPA Quality UK | Contact Centre Quality

What does Bpa quality uk | contact centre quality do?+

Whether looking to increase revenues, grow customer loyalty or identify under-performance, we use our innovative and flexible Managed Quality Assurance Solutions to independently analyse customer communications. We then provide expert professional services to translate the findings into profit. Our clients know that we are their ideal partner to deliver measurable improvements in service quality, customer experience and compliance. Our clients benefit from best practice quality processes that are directly linked to the assessment and development of each channel of customer contact. Detailed analysis skills of our highly skilled quality specialists increase the level of insight gained and enhance customer engagement...

What are Bpa quality uk | contact centre quality's specialties? +

Quality monitoring & evaluation,customer satisfaction surveys,benchmarking,call centre consultancy,multi lingual quality monitoring,coaching & performance development,consultancy,quality monitoring software,contact centre quality assurance,training and development,and professional services

What is Bpa quality uk | contact centre quality's industry? +

Bpa quality uk | contact centre quality operates in the Business consulting and services industry.

What is Bpa quality uk | contact centre quality's revenue? +

Bpa quality uk | contact centre quality's revenue is 11m - 100m

What is Bpa quality uk | contact centre quality's company size? +

Bpa quality uk | contact centre quality has 51 - 200 employees.

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