
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+8
BrightCloud understand Contact Centres and the opportunities and issues they face with todays omnichannel customer engagement. Specialising in the Cisco platform we are an Authorised Technology Partner (ATP) and have aligned our business to provide solutions to those challenges. Awarded the EMEA Cisco UCCE ATP Services Only Partner of the Year 2016, BrightCloud doesnt provide its services and solutions direct to end-users but collaborates with an extensive network of channel and solution partners to achieve our results. We have experience delivering innovative world class Contact Centres to clients ranging from Fortune 500 companies to new companies. For more information on...
Contact centre monitoring & testing,ivr proactive monitoring,load testing,professional services for cisco contact centre,ucce,cvp,uccx,cti integration,wallboard,voice recording,workforce management,knowledgebase management,and knowledgebase management software
Brightcloud group - a gamma company operates in the Telecommunications industry.
Brightcloud group - a gamma company's revenue is 11m - 100m
Brightcloud group - a gamma company has 11 - 50 employees.
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