Capability BPOTM

Q: What is Capability BPOTM's company size?

Capability bpotm has 201 - 500 people working.

Outsourcing and Offshoring Consulting

Specialities :

Business process outsourcing

Bpo

Debt recovery

Inbound

Call centre

Revenue

11M - 100M

Total Funding

Size

201 - 500

About Us

Many BPOs are in name only; they wear the title for credibility but with most of their focus in the wrong place. On the other hand, we have built our business outward from a powerful BPO core. Our full call centre functionality results from our success, not its starting point. We have been in the business of helping your business since 2008. Which means we have the experience you need. Historically, we provided debt recovery solutions to private and public entities to improve collection results. And we have, by some 90%. We bring together a team of financial professionals with extensive experience across the finance and banking sectors; our top clients are evidence of our value and expertise in this area. We have many high-profile clients, including FNB, African Bank, Standard Bank, Woolworths Financial Services and Telkom. Our services cover full BPO and call centre functionality. With an experienced team focusing on inbound, outbound, quality and training. We tailor-mak...

Contact Information

Durban , KwaZulu-Natal , South Africa

capabilitybpo.com

Capability BPOTM Org Chart

Capability BPOTM

(Outsourcing/Offshoring)

201 - 500

Mark Essey

CEO

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Hena Sugudhav

Chief Operating Officer

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Employees

Total Employees:
133

Top Contacts:
0

C-Level 0	VP - Level-
Director-	Manager-
Others137

Employees Working At Capability BPOTM

Singathwa Ngcobo

Team Leader

Aadam Ederies

Customer Service Team Lead

Sthembiso Ndlovu

Customer Service Team Leader

Yemyem Glaoile

Customer Service Team Lead

Khangelani Khathi

Senior Operations Manager

Capability BPOTM Email Formats

Structure	Email Format
<first>.<last>@	John.Smith@capabilitybpo.com
<first>@	John@capabilitybpo.com

Buyer Intent

Pain Points	Locations	Technologies
Application Development	Western Cape, South Africa	communication, real-time, staffing, e, contact centre, scheduling, collaboration, forecasting, link, continuous improvement, operations
CRM Implementation	Western Cape, South Africa	communication, real-time, staffing, e, contact centre, scheduling, collaboration, forecasting, link, continuous improvement, operations
Digital Transformation	Western Cape, South Africa	communication, real-time, staffing, e, contact centre, scheduling, collaboration, forecasting, link, continuous improvement, operations
Project Management	Western Cape, South Africa	communication, real-time, staffing, e, contact centre, scheduling, collaboration, forecasting, link, continuous improvement, operations
Salesforce Development	Western Cape, South Africa	communication, real-time, staffing, e, contact centre, scheduling, collaboration, forecasting, link, continuous improvement, operations

Trigger

Tech Stack Used By Capability BPOTM

A quick view of products employed by Capability BPOTM

Cycles

List of technologies used by Capability BPOTM

Collaboration

Communication

Contact centre

Continuous improvement

Forecasting

Languages Used By Capability BPOTM

Jobs at Capability BPOTM

Hiring 2024-10-15 11:02:48

Resource Optimization and Strategy Analyst

Western Cape, South Africa

Function overview: As an Outsource Contact Centre Planner, your primary responsibility will be to...

Frequently Asked Questions About Capability BPOTM

What does Capability bpotm do?+

What are Capability bpotm's specialties? +

Business process outsourcing,bpo,debt recovery,inbound,call centre,outbound,financial professionals,financial expertise,telecommunications,customer service,customer experience,cx,and retail

What is Capability bpotm's industry? +

Capability bpotm operates in the Outsourcing and offshoring consulting industry.

What is Capability bpotm's revenue? +

Capability bpotm's revenue is 11m - 100m

What is Capability bpotm's company size? +

Capability bpotm has 201 - 500 employees.

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