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The CCMA is the longest established association representing the call and contact centre industry in the UK. We support contact centre management through providing opportunities to network; to openly share best practice and to increase their skills and knowledge through specialist training. Our aim is to offer timely and impartial advice to our members; to keep contact centre leaders in touch with changes in their industry; to provide credible benchmarking information and to help individuals maintain an awareness of the latest trends and developments. The CCMA believes that the key to providing quality employment lies in promoting managerial excellence. CCMA...
Call centre management,call centre awards,call centre benchmarking,call centre training,contact centre management,contact centre training,contact centre awards,and contact centre benchmarking
Ccma | contact centre management association operates in the Information services industry.
Ccma | contact centre management association's revenue is 11m - 100m
Ccma | contact centre management association has 11 - 50 employees.
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