
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+12
In 2005 CCmath was founded with the commitment to make Call Center Mathematics accessible for everyone. All based on the vision that the efficiency level of the WFM process can improve significantly when companies get access to advanced mathematical methods. A few years later, we reduced the complicated WFM mathematics to accurate and accessible tooling like CCforecast, Erlang X, and Erlang Chat. In 2020 we expanded like never before and released our brand new WFM suite with unprecedented Machine Learning and A.I. capabilities. Lower your costs while improving your service level and employee satisfaction has never been more comfortable. CCschedule,...
Forecasting,planning,rostering,wfm,capacity management,wfm consultancy,workforce management,scheduling,erlang c,erlang x,chat staffing,erlang chat,multiskill simulations,callcenter,capacity plan,wfm forecasting,and wfm suite
Ccmath operates in the Software development industry.
Ccmath's revenue is 11m - 100m
Ccmath has 11 - 50 employees.
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