
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+5
CommunityWFM (formerly WFMSG) was founded in 2005 by a team of industry-leading workforce management consultants. Today, CommunityWFM provides a unique and simplified approach to forecasting and scheduling contact center agents. CommunityWFM has earned the right as a trusted partner to some of the most well-known and respected brands in the United States because our sole focus is on workforce management combined with a unique set of product features, our obsession with customer service, and an unmatched deployment and on-boarding methodology. Our solution is now available in two product versions, EssentialsTM and EnterpriseTM
Wfm software,in-home agent,mobile apps,forecasting and scheduling,workforce management,cloud technology,forecasting,scheduling,intraday management,and agent adherence
Communitywfm operates in the Software development industry.
Communitywfm's revenue is 11m - 100m
Communitywfm has 11 - 50 employees.
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