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Concentra Solutions

Business Consulting and Services

Specialities :
Call monitoring
Compliance monitoring
Agent coaching
Professional services
Quality monitoring

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revenue-icon Revenue
11M - 100M
funding-icon Total Funding
--
size-icon Size
51 - 200
About Us
Org Charts
Employees
Buyer Intent
Tech Stack
Jobs

Frequently Asked Questions About Concentra Solutions

What does Concentra solutions do?+

Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience. Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients customers and prospects

What are Concentra solutions's specialties? +

Call monitoring,compliance monitoring,agent coaching,professional services,quality monitoring,risk management,mystery calling,actionable business intelligence,analytics,trend-based monitoring,consulting services,and surveys

What is Concentra solutions's industry? +

Concentra solutions operates in the Business consulting and services industry.

What is Concentra solutions's revenue? +

Concentra solutions's revenue is 11m - 100m

What is Concentra solutions's company size? +

Concentra solutions has 51 - 200 employees.

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