
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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The Consortium is a nonprofit think tank focused on customer engagement. Consortium Members created and continue to develop the widely-adopted Knowledge-Centered Support (KCS) and Intelligent Swarming methodologies. We offer numerous free resources to the public to promote widespread adoption of industry best practices and foster innovation in service organizations. Consortium Membership enables more detailed insights from fellow Members and exclusive opportunities for collaboration, learning, and personalized support. Our work integrates emerging business trends with Members operational perspectives to develop innovative strategies, models, and standards that enrich customer engagement
Consortium for service innovation operates in the Think tanks industry.
Consortium for service innovation's revenue is 11m - 100m
Consortium for service innovation has 11 - 50 employees.
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