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COPC Inc

Business Consulting and Services

Specialities :
Contact center benchmarking
Operational certification
Outsourcing
Performance improvement consulting
Training

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revenue-icon Revenue
11M - 100M
funding-icon Total Funding
--
size-icon Size
201 - 500
About Us
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Frequently Asked Questions About COPC Inc

What does Copc inc do?+

COPC Inc. provides consulting, training, certification, benchmarking and research for operations that support the customer experience. The company created the COPC Standards, a collection of performance management systems for call center operations, customer experience management, vendor management, and procurement. Founded in 1996, COPC Inc. began by helping call centers improve their performance. Today, the company is an innovative global leader that empowers organizations to optimize operations for the delivery of a superior service journey. COPC Inc. is headquartered in Winter Park, Florida, U.S., with operations in Europe, Middle East, Africa, Asia Pacific, Latin America, India and Japan. www.copc.com

What are Copc inc's specialties? +

Contact center benchmarking,operational certification,outsourcing,performance improvement consulting,training,vendor management organizations,customer experience,customer journey mapping,call centres,customer satisfaction,call centers,contact centers,and service journey

What is Copc inc's industry? +

Copc inc operates in the Business consulting and services industry.

What is Copc inc's revenue? +

Copc inc's revenue is 11m - 100m

What is Copc inc's company size? +

Copc inc has 201 - 500 employees.

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