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Cresta

Software Development

Specialities :
Ai
Machine learning
Voice
Chat
Contact center

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revenue-icon Revenue
11M - 100M
funding-icon Total Funding
--
size-icon Size
201 - 500
About Us
Org Charts
Employees
Buyer Intent
Tech Stack
Jobs

Frequently Asked Questions About Cresta

What does Cresta do?+

Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners,...

What are Cresta's specialties? +

Ai,machine learning,voice,chat,contact center,customer experience,digital transformation,real-time coaching,and real-time agent assistance

What is Cresta's industry? +

Cresta operates in the Software development industry.

What is Cresta's revenue? +

Cresta's revenue is 11m - 100m

What is Cresta's company size? +

Cresta has 201 - 500 employees.

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