Customer Experience Italia S.p.A

Customer Experience Italia has been working in consulting since 2013. The company offers its services to medium and big companies, when they need a strategic and organizational support to: - Redesign organizations, form teams and drive complex projects, using PMO in collaboration with corporate managers; - Increase potential market, with leads generation programs; - Improve overall Sales and Customer Service performances agents; - Analyze and improve Customer Journey operating in the process changes, adoption of digital tools and maximizing touch points effectiveness. The company collaborates with specialized consultants, expert in market approach and technological innovation. It owns contact centers network...

Consulenza organizzativa,innovazione sistemica,crm,change management,project management,process analisys,rightsizing e modelli organizzativi,formazione manageriale,coaching e approccio proattivo,multicanalità,customer experience,customer journey,contact center services,marketing planning,leads generation,profiling,customer satisfaction,indagini telefoniche,digital marketing,social selling,social recruiting,social listening,esg consulting,digital experience,and employee experience

Customer experience italia s.p.a operates in the Business consulting and services industry.

Customer experience italia s.p.a's revenue is 11m - 100m

Customer experience italia s.p.a has 11 - 50 employees.