Customer Experience Lab

Customer Experience is anything & everything that a customer experiences right from discovering your business on a search engine to learning about your service on your website to signing up and then using it, leading to writing a review & recommendation and repeating. It is the entire journey and enterprises go through the pain of integrating numerous solutions for various touch points. System integration looks like a seemingly impossible task to map processes smoothly and deliver a uniform experience across the entire length of the journey. Customer Experience Lab combines Design Consultancy, Process Engineering, Technology Implementation & Custom Software Development...

Customer experience,contact centers,conversational ai,ticketing system software,live chat software,chat bot,helpdesk software,remote support,chat bot with social media integration,ivr,workforce management,virtual call centre solution,customer support system,genesys, sparrow,voice recording configuration,security policy configurations,internal and external uat,configure the did in the genesys platform,inbound call configurations,report configurations,and dashboard creation

Customer experience lab operates in the Software development industry.

Customer experience lab's revenue is 11m - 100m

Customer experience lab has 11 - 50 employees.