Customer Management Systems

Customer Management Systems was established in 2003 in Sanford, Florida by President and CEO James Koerner. After working for several years in various capacities in the customer satisfaction survey services industry, Mr. Koerner recognized that an opportunity existed to improve on existing industry standards by introducing high quality, state of the art processes and customer survey services to both product and service providers. By working with clients to better understand their needs and by utilizing evolving e-business capabilities, CMS developed an efficient server/pc/telecommunications systems and effective survey processes. Utilizing these capabilities, CMS introduced a state of the art professional call...

Sales phone training,sales follow-up calls,service follow-up calls,unsold prospect follow-up calls,internet lead follow-up calls,dealership phone training,customer retention,bdc training,and automotive phone training

Customer management systems operates in the Motor vehicle manufacturing industry.

Customer management systems's revenue is 11m - 100m

Customer management systems has 11 - 50 employees.