
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+8
CX Touchpoints Group is a leading Customer Experience organization in Africa. We provide organisations and people with the tools and skills needed to develop and implement unique customer experience strategies. We empower our clients and partners with the ability to develop customer-centric cultures, proactive and customer-focused teams, as well as processes and systems that create sustainable value for both the customers and the organisation. We provide tools needed to master customer experience at every stage of the customer life-cycle and the competencies needed by teams to do this. Our mission is to transform customer service in Africa, through human capacity...
Customer service certification programs,customer service week cameroon awards,public workshops,onsite customized training,customer survey,customer service conferences,customer journey mapping,online customer engagement,customer experience strategy,customer service audit,customer service aptitute test,customer service networking,and customer service membership
Cx touchpoints group's revenue is 11m - 100m
Cx touchpoints group has 11 - 50 employees.
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