D2C Telcare

DTWOC Telcare Limited is a Business Process Outsourcing (BPO) that specializes in a wide scope of activities and is proficient in managing inbound and outbound calls in modern business, quality customer service support that matters the most in the corporate & retail world. Quality customer service has become the most competitive advantage on the market. Hence, D2C Telcare extensively enhances your Customer/Client experience through advanced seamless Customers engagements. The top services we provide are: 1) Outbound Calling - New client acquisitions, Upsells & Cross-sells to boost company profitability 2) Inbound Calling - Enhanced customer experience which boosts customer retention, scalability & creates better brand reputation. 3) Data Backup - 3 phase backing up of all call records 4) Reporting - This also includes real time report dashboards 5) SMS broadcasting & Chabot - Reach all your clients at once with customised messages & real time conversations. 6) Voice Broadcasting ...