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Daktela

Telecommunications

Specialities :
Voip
Pbx
Call center
Contact center
Hosted contact center

+22

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revenue-icon Revenue
11M - 100M
funding-icon Total Funding
$14.29M
size-icon Size
51 - 200
About Us
Org Charts
Employees
Buyer Intent
Tech Stack
Jobs

Frequently Asked Questions About Daktela

What does Daktela do?+

Daktela is all-in-one contact center solution perfectly suited for small and mid-size businesses. We connect phone, email, sms, webchat and social through one tool to enhance omnichannel customer experience. We combine virtual pbx, omni-channel contact center technology, realtime analytics, integrated CRM and helpdesk and offer a single platform with rich API to help companies improve productivity and overall customer experience. Daktela provides integrated global voice services, sms messaging and DID numbers from more than 70 countries. We are committed to award winning 24/7 customer support. Over 600 customers worldwide adopted Daktela solution including T-Mobile, Dial Telecom, Metlife, Notino, Benestra or...

What are Daktela's specialties? +

Voip,pbx,call center,contact center,hosted contact center,call recording,hosted pbx,hosted call center,omnichannel,cloud contact center,helpdesk,crm,international did,sip trunking,sms messaging,webchat,whatsapp,facebook messenger,realtime reporting,api,24x7 customer support,predictive dialer,progressive dialer,tts,speech analytics,customer care,and customer support

What is Daktela's industry? +

Daktela operates in the Telecommunications industry.

What is Daktela's revenue? +

Daktela's revenue is 11m - 100m

What is Daktela's company size? +

Daktela has 51 - 200 employees.

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