DC Child and Family Services Agency

The DC Child and Family Services Agency (CFSA) is the public child welfare agency in the District of Columbia responsible for protecting child victims and those at risk of abuse and neglect and assisting their families. CFSA has four primary functions: Take and Investigate Reports: CFSA Child Protective Services (CPS) takes reports of known or suspected child abuse and neglect of youngsters up to age 18 in the District 24 hours a day at 202-671-SAFE. When a report indicates a child may have suffered abuse or neglect as defined in law, CPS must investigate to determine whether the report is true or false. Investigative social workers look into reports of child abuse and neglect by parents, guardians, or others acting in a parental capacity wherever they occur in the District. Assist Families: In child welfare, serving the primary clientschildrenmeans helping their parents or caretakers. When CFSA identifies child victims of abuse or neglected, trained social workers from CFSA and...