Deliberate GmbH

We offer comprehensive IT consulting and integration services in the areas of customer service, contact center and customer experience. Deliberates services range from strategic IT and process consulting, customer service consulting, technical analysis and planning services to project management, tendering, implementation, integration and ongoing operations. Through partnerships such as with Genesys, the worlds leading provider of contact center software, Deliberate has a powerful portfolio of solutions for implementing a wide range of customer requirements

Customer journey,contact center,customer experience,cloud contact center,software as a service,unternehmenskommunikation,managed services,professional services,genesys cloud,genesys,chatbot,voicebot,omnichannel,self services,predictive engagement,integration,ccaas,communications,workforce engagement,blinkydings,shortydings,displaydings,anica,genesys cloud cx,ivr,reporting,sprachdialogsystem,aiaibot,künstliche intelligenz,digitalisierung,chat-bot,voice-bot,routing,acd,social media,messaging,callcenter,kundenservice,inbound,outbound,unified communications,collaboration,agent,supervisor,dashboard,telefonie,telephony,sip,webrtc,sip-trunk,consulting,service,and system

Deliberate gmbh operates in the It services and it consulting industry.

Deliberate gmbh's revenue is 11m - 100m

Deliberate gmbh has 11 - 50 employees.