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Directly

Technology, Information and Internet

Specialities :
Artificial intelligence
Gig workforces
Machine learning
Messaging
Mobile

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revenue-icon Revenue
11M - 100M
funding-icon Total Funding
$11.0M
size-icon Size
201 - 500
About Us
Org Charts
Employees
Buyer Intent
Tech Stack
Jobs

Frequently Asked Questions About Directly

What does Directly do?+

Directly is a pioneer in customer service for many of the worlds leading brands. Customer service leaders partner with Directly to support customers with cutting-edge AI and on-demand solutions for the modern enterprise. Companies like Airbnb, Microsoft, and Samsung improve their customer experience, boosting CSAT by up to 20% while significantly reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsofts M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, and Northgate Capital. Come join Directly and contribute to our culture of curiosity, authenticity, and innovation!

What are Directly's specialties? +

Artificial intelligence,gig workforces,machine learning,messaging,mobile,gig economy,customer support automation,customer experience,virtual agent integration,customer support,support automation,expert-driven ai,crm integration,and messaging application integrations

What is Directly's industry? +

Directly operates in the Technology, information and internet industry.

What is Directly's revenue? +

Directly's revenue is 11m - 100m

What is Directly's company size? +

Directly has 201 - 500 employees.

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