Duqcisa Call Center / Serlisa Gropu

DUQCISA Call Center is a member of SERLISA Group with more than 40 years of experience in the business of outsourcing and Human Resources management. DUQCISA was born four years ago after the needs of our customers to improve their customer service, collection services, sales, administrative processes and call centers. DUQCISA has positioned itself as a leader in the national industry and has been very competitive countrywide and at the same time it is expanding its horizons to new markets by joining ventures with international partners. Our work is based on the proper application and integration of modern technology with an appropiate use of highly trained human talent, as well an strict control in the productivity of our business processes, ensuring our customers a value generation. Our extensive experience allows us to apply integrated solutions to expand, improve and deepen relationships with our customers, which translate into real and tangible benefits f...