East Kent Housing

We manage over 17,000 council homes across Canterbury, Dover, Shepway and Thanet on behalf of local councils in East Kent. East Kent Housing is responsible for: - managing repairs and improvements to tenants homes; - collecting rent and helping tenants who are having difficulty in paying; - working with the police, the councils and other agencies to reduce antisocial behaviour; - re-letting empty properties, approving mutual exchanges, and changes to tenancies; - running independent living schemes and organising adaptations to the homes of tenants with disabilities. Our councils retain responsibility for: - making decisions about the overall cost, levels of service, and where money is spent to improve tenants homes and estates; - deciding and setting what rents and service charges tenants pay (based on government guidelines); - managing the housing waiting list and deciding who gets a council home; - helping people who are homeless; - deciding what improvements and major repairs ...