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The Energy & Water Ombudsman NSW (EWON) is an industry-based Ombudsman scheme that provides NSW energy and water customers with independent, free, informal dispute resolution services. We work towards achieving a fair and reasonable outcome for all parties we are not a consumer advocate, nor do we represent industry. We investigate a wide range of complaints including: disputed accounts, high bills, disconnection or restriction of supply, payment difficulties, reliability and quality of supply, connection or transfer issues, negotiated contracts, marketing practices, and poor customer service. As well as resolving complaints, we assist energy and water providers to continually improve their...
Dispute resolution,complaint handling,independent investigation,negotiation,and community outreach
Energy & water ombudsman nsw (ewon) operates in the Alternative dispute resolution industry.
Energy & water ombudsman nsw (ewon)'s revenue is 11m - 100m
Energy & water ombudsman nsw (ewon) has 51 - 200 employees.
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