
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+20
ePacific Telecom is a leading provider of AI-powered omni-channel contact center solutions. We specialize in providing Software-as-a-Service (SaaS) solutions that help businesses of all sizes to efficiently manage their customer communication processes across various channels, including phone, email, chat, social media, and more. Our AI-powered solutions leverage the latest technologies, such as natural language processing (NLP), machine learning (ML), and speech recognition, to provide businesses with personalized, efficient, and consistent communication experiences across all channels. This helps businesses to enhance their customer satisfaction levels and build stronger customer relationships. At ePacific Telecom, we believe that customer satisfaction is crucial to...
Giải pháp trung tâm liên lạc được hỗ trợ bởi ai,quản lý trải nghiệm khách hàng đa kênh,tích hợp trợ lý ảo và chatbot,xử lý ngôn ngữ tự nhiên (nlp) cho dịch vụ khách hàng,phân tích dự đoán cho trung tâm liên lạc,giải pháp hỗ trợ khách hàng tự động,hệ thống định tuyến và xếp hàng thông minh,hỗ trợ khách hàng đa ngôn ngữ,phân tích tình cảm và phản hồi của khách hàng,học máy để tối ưu hóa trung tâm liên lạc,omni-channel contact center,sip trunk,voice brandname,sms brandname,1900 premium number,1800 toll free number,ai-powered contact center solutions,omni-channel customer experience management,virtual assistant and chatbot integration,predictive analytics for contact centers,automated customer support solutions,multi-lingual customer support,sentiment analysis and customer feedback,intelligent routing and queuing systems,and machine learning for contact center optimization
Epacific telecom operates in the It services and it consulting industry.
Epacific telecom's revenue is 11m - 100m
Epacific telecom has 11 - 50 employees.
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