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evaluagent

Software Development

Specialities :
Customer experience
Social media
Customer insight
Quality assurance
First contact resolution

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revenue-icon Revenue
11M - 100M
funding-icon Total Funding
$20.0M
size-icon Size
51 - 200
About Us
Org Charts
Employees
Buyer Intent
Tech Stack
Jobs

Frequently Asked Questions About evaluagent

What does Evaluagent do?+

After years of managing contact centres and developing quality management solutions for blue chips and global outsourcers, we know how hard it is to consistently deliver great customer service in an environment of metrics, optimisation and repetition. We understand the frustrations of having to manage complex spreadsheets, interpret unwieldy management reports, and the struggle of using software that doesnt really work. Thats why we created EvaluAgent; the multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience!

What are Evaluagent's specialties? +

Customer experience,social media,customer insight,quality assurance,first contact resolution,surveys,gamification,performance management,social commerce,contact centre,coaching & training,e-learning,call centres,workforce engagement,and quality and compliance

What is Evaluagent's industry? +

Evaluagent operates in the Software development industry.

What is Evaluagent's revenue? +

Evaluagent's revenue is 11m - 100m

What is Evaluagent's company size? +

Evaluagent has 51 - 200 employees.

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