Fredrickson

Fredrickson is a multi-award winning, Debt Collection Agency (DCA) operating in the UK and is part of the wider Lowell Group, a leading provider of credit management services specialising in debt recovery, data analytics and customer insight. Fredrickson has three cornerstones to its business: 1. Compliance 2. Performance 3. Innovation Compliance - In todays environment, raw performance is nothing without compliance. Fredrickson is ISO9001, ISO27001& ISO14001 certified and has created the Customer Experience Programme (CEP) to focus on our operations from a customers perspective. Fredrickson has appointed Professor Peter Davies CBE as an independent Customer Guardian providing valuable feedback to the Senior Management via the CEP. Winner - 2013 Treating Customers Fairly category - Credit Today Awards Winner - 2012 Treating Customers Fairly category - CT Utilities & Telecoms Awards Winner - 2012 Best Customer Initiative category - CT Debt Collection Awards Fredr...