FrontLogix

Front Logix Solutions is a next-generation customer experience (CX) BPO built around WFM principles. The Companys strong focus is on Workforce Management as a Service and Customer Experience Services. Based on 20+ years of workforce management experience, FrontLogix provides highly skilled on-demand WFM Managed Services WFM as a Service integrated with the clients WFM solution: Setup and Configuration, Consulting, Advanced Training, Project Management, Email and Phone Support services. FrontLogixs vast suite of client-tailored CX solutions include: CX Voice, Sales and Lead Generation, Billing Support, Technical Support, Sales Support, Customer Success Management, Training and Development and Quality Management. Our Digital Customer Support services encompass every virtual interaction channel to optimize each phase of the customer journey. With over 15 years of BPO experience improving business performance for some of the worlds leading brands, combined with another 15 years of f...