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gem

Outsourcing/Offshoring

Specialities :
Multi-channel (email
Telephone
Forum support
Social media
Sms and live chat)

+7

Last Updated: November 24, 2025
Revenue
$4.19B
Total Funding
--
Size
51 - 200

Frequently Asked Questions About gem

What does Gem do?+

www.the-gem.com was established in 2000 and is a privately owned outsource contact centre based in Belfast. Over the years we have established an enviable track record of delivering innovative services for market leading organisations across a wide range of geographic regions, sectors and channels. gem delivers an exceptional customer service experience through the passion of our people, who come from a broad range of backgrounds and a broad range of cultures. Employing over 600 people across our 3 facilities, gem is dedicated to delivering outstanding results for our clients and our performance has been recognised through the many industry awards...

What are Gem's specialties? +

Multi-channel (email,telephone,forum support,social media,sms and live chat),multi-lingual (32 languages) contact services; client sectors include media,retail,telecoms,technology,gaming,media,and financial service and government

What is Gem's industry? +

Gem operates in the Outsourcing/offshoring industry.

What is Gem's revenue? +

Gem's revenue is $4.19b

What is Gem's company size? +

Gem has 51 - 200 employees.

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