Gladly

Q: What is Gladly's company size?

Gladly has 201 - 500 people working.

Software Development

Specialities :

Customer service platform

Saas

Customer service

Customer experience

Omnichannel

Revenue

11M - 100M

Total Funding

$55.0M

Size

201 - 500

About Us

Gladly is the only AI-powered customer service software built around people, not tickets. Unlike traditional ticket-based systems, Gladly uses the customer as the core record. We bring together everything you know about your customers and every interaction youve shared across channels, both agent-led and AI-driven into one continuous, lifelong conversation, resulting in more personal experiences and empowered support teams. Gladly was founded with the vision of a happier world where customers are back at the center of customer service. Today, Gladly is proud to call over 300 of the worlds most loved brands customers, including Nordstrom, Warby Parker, Crate & Barrel, Ralph Lauren, Tory Burch, Rothys, and more. For more on how were creating irrational loyalty for these brands and more, visit https://www.gladly.com

Contact Information

San Francisco , California , United States

cathryn@gladly.com

gladly.com

Gladly Org Chart

Gladly

(Software Development)

201 - 500

Andy DAmato

Chief Revenue Officer (CRO)

View Email

View Contact

Employees

Total Employees:
144

Top Contacts:
5

C-Level 0	VP - Level-
Director-	Manager5
Others143

Employees Working At Gladly

Nate Larkin

Regional Sales Director

Alex Tzeng

Senior Director of Enterprise Sales

Jennifer Baker

Senior Director of Demand Generation

Donald John

Director Sales

Nicole Oliver

Senior Director Financial Planning Analysis

Gladly Email Formats

Structure	Email Format
<first>.<last>@	John.Smith@gladly.com

Buyer Intent

Pain Points	Locations	Technologies
Animation	United States	customer service, communication, real-time, media, testing, usability, collaboration, voice, mobile, ux design
Application Development	San Francisco Bay Area	elasticsearch, customer service, communication, real-time, integrity, infrastructure, share, collaboration, forecasting, voice, operations, restful, react
Application Development	United States	customer service, media, analytics, troubleshooting, html, ml, communication, integrity, rest, share, voice, mobile, ux design, cloud based, demos, real-time, visualization, collaboration, b2b, python, javascript, basic, rfp, infrastructure, js, testing, usability, sql, e, forecasting, risk, security, presence, operations
Artificial Intelligence	San Francisco Bay Area	elasticsearch, customer service, communication, real-time, integrity, infrastructure, share, collaboration, forecasting, voice, operations, restful, react
Artificial Intelligence	United States	customer service, media, analytics, troubleshooting, html, ml, communication, integrity, rest, share, voice, mobile, ux design, cloud based, demos, real-time, visualization, collaboration, b2b, python, javascript, basic, rfp, infrastructure, js, testing, usability, sql, e, forecasting, risk, security, presence, operations

Trigger

Tech Stack Used By Gladly

A quick view of products employed by Gladly

1password

Amazon connect

Docker

Google optimize 360

Nice cxone

List of technologies used by Gladly

Analytics

B2b

Cloud based

Collaboration

Communication

Languages Used By Gladly

E Hoc Ml Python Sql

OS Used By Gladly

Demos Integrity Scope Share