Gnatta

Understanding and speaking to your customers. Sounds easy, but theres quite a lot to it. Thats where Gnatta comes in. Gnatta is a market leading product for enhancing your conversations. Were experts at talking to customers, in fact our entire senior team have backgrounds in large customer contact centres. In 2014, when our founder was still studying at university, he realised there wasnt a product available which was dedicated to the most important part of the customer journey: the point of contact with the brand. Fast forward to today and weve a team of over 20 in house developers, all wholly focused on making your customer contacts more efficient, economic, and effective. Our platform deals with all digital channels including, but not limited to; webchat, email, Facebook, Twitter, and messengers. Our custom developed workflow technology means all your contacts will be served to the right operator, with the right information, at the right time. Were also at the cutting edge of ...