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GoContact

Software Development

Specialities :
Contact center software
Ipbx software
Cloud
Artificial intelligence
Customer service software

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revenue-icon Revenue
11M - 100M
funding-icon Total Funding
--
size-icon Size
51 - 200
About Us
Org Charts
Employees
Buyer Intent
Tech Stack
Jobs

Frequently Asked Questions About GoContact

What does Gocontact do?+

GoContact is a native Cloud Contact Center Service (CCaaS) solution, with integrated omnichannel and artificial intelligence solutions. In addition, it has all the functions of a next-generation Contact Center platform, such as IVR, ASR, Inbound / Outbound Services, Scripts, Tickets, Chat, Social Networking, RRSS, CRM, Reporting / Analytics, Quality, E-learning, SMS, Text to Speech and other functions. With more than 10 years in the market, in July 2021 it was acquired by Broadvoice becoming part of a North American global group, with a unique position in the world: the only CCaaS present in 4 continents; North America, Europe, Latin America...

What are Gocontact's specialties? +

Contact center software,ipbx software,cloud,artificial intelligence,customer service software,customer experience software,ivr,contact center reporting,virtual hold,customer service agents,web chat,power dialer,predictive dialer,omnichannel customer service,remote customer service agents,and remote contact center

What is Gocontact's industry? +

Gocontact operates in the Software development industry.

What is Gocontact's revenue? +

Gocontact's revenue is 11m - 100m

What is Gocontact's company size? +

Gocontact has 51 - 200 employees.

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