GRUPO AEDEA COMUNICACION

Contact Center strategic & management consulting. Outsourcing & offshore operations management : aedea is the business plan of a group of professionals with over 20 years of experience in contact center management and CRM, with a sole mission: To Provide business to our clients. Our goal is to provide companies and institutions, ranging from SMEs to Corporate PLCs., value-added solutions that enable them to have an exceptional contact center. The range of services ranging from outsourcing the Customer Service and Telemarketing to optimize the management of existing platforms, or start up a new Call Center. With full involvement, and from the practical experience of having worked with large users, both public sector and private sector (Banking, Insurance, Telecom , Publishing, Electronics, Real Estate, Leisure, Pharma, Utilities and Business Services and others ... ) and having managed their own platforms. This allows us to provide a different pe...