Hansa Direct

Hansa Direct a part of Hansa Customer Equity , is a one-of-a-kind Customer Experience Centre backed by specialists across data, analytics, MarTech and digital. The core focus of services here is helping a customer build a lifelong relationship with a brand and not just for addressing one-off issues or complaints. At Hansa Direct, a customer interaction does not end with the completion of a call or closing of a chat. This is, instead, the start of a personalised omni-channel engagement journey that ensures a seamless customer experience. Highly trained Customer Experience Agents at Hansa Direct covers a majority of customer...

Omnichannel communication,digital transformation,experience management ,interactive voice response,lead conversion management,on-site service management,brand reputation management,social media response management,and sentiment analysis

Hansa direct operates in the Business consulting and services industry.

Hansa direct's revenue is 11m - 100m

Hansa direct has 201 - 500 employees.