
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+9
At ICR Evolution we help you connect with your customers in an agile, simple, efficient and productive way. Our software Evolution allows you to be where your customers are, at the right time and in the most natural way. Answer calls, emails, chats and social media messages from the same platform to offer a 100% omnichannel customer service experience. We are a flexible and dynamic work team, with a successful journey in the customer experience sector. Our inbound and outbound solutions provide functionalities such as intelligent routing of contacts (ACD/ICR), self-service with speech recognition technology (IVR), predictive dialer, CTI, omnichannel...
Omnichannel,contact center software,call center software,live chat,marcador predictivo,social customer service,email,outbound,inbound,cloud software,software for contact centers,customer experience,customer service,and atención al cliente
Icr evolution operates in the Software development industry.
Icr evolution's revenue is 11m - 100m
Icr evolution has 11 - 50 employees.
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