
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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Leveraging our extensive 16-year experience in the Contact Center arena, Ignite Media Solutions collaborates closely with your Quality & Compliance Supervisors, leveraging AI to Listen, Analyze, Enable, Enhance & Empower customer interactions. Our objective is to help ensure best-in-class exchanges while finding the authentic voice of your customers, thereby boosting productivity and maximizing ROI. Ignite Media Solutions equips you with state-of-the-art Natural Language tools designed to streamline call handling, ensuring utmost efficiency in accurate call routing, real-time feedback to assist training, and unparalleled customer responsiveness and satisfaction. Moreover, our comprehensive solution guarantees 100% compliance, mitigating any regulatory risks
Leverage social,email and call data to deliver business and marketing insights ,aggregated consumer specific feedback presented in an intuitive dashboard,and automated speech recognition (asr) / natural language understanding (nlu)
Ignite media solutions operates in the Information technology & services industry.
Ignite media solutions's revenue is 11m - 100m
Ignite media solutions has 11 - 50 employees.
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