Inova Solutions

Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated reporting. Inovas performance management solutions extend the value of existing reporting systems such as Avaya, Cisco, ININ and Genesys, by providing custom views and calculations and alert messaging when metrics are out of compliance. Large and small contact centers across all industries use our solutions to quickly identify and proactively address in-moment performance issues and emerging daily trends before they lead to serious customer service issues or missed objectives in service level

Call center reporting,call center metrics,readerboards,wallboards,call center dashboards,mass notification,campus safety,campus security,network clocks,agent desktop reporting,web-based dashboards,and call center digital signage

Inova solutions operates in the It services and it consulting industry.

Inova solutions's revenue is 11m - 100m

Inova solutions has 11 - 50 employees.