Interactive Northwest, Inc

PROVIDING INNOVATIVE CONTACT CENTER SOLUTIONS SINCE 1992 Here at INI, we believe the customer comes first. Our long history and deep technical expertise on Avaya platforms allow us to optimize each clients solution for their business processes, existing infrastructure, and customer relationship goals. The result is superior application design and implementation that provides unparalleled satisfaction in self-service environments. SLIDESHARE: https://www.slideshare.net/InteractiveNW PRODUCTS AND SOLUTIONS We offer many off-the-shelf contact center products, as well as endless custom solutions. Callback with Agent First or Caller First modes Intelligent call routing for increased first-call resolution Outbound notification and campaign creation Secure password reset for...

Contact center,text-to-speech,host integration / web services,project management,avaya proactive outreach manager,avaya aura experience portal,callback,customer experience,outbound,intelligent routing,automated password reset,interactive voice response,computer telephony integration,omnichannel,cloud,automated speech recognition,ivr,cti,asr,self-service,and application development

Interactive northwest, inc operates in the Telecommunications industry.

Interactive northwest, inc's revenue is < 1m

Interactive northwest, inc has 11 - 50 employees.