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Jacada

Software Development

Specialities :
Contact center
Customer experience
Customer service
Omnichannel
Call center scripting

+16

revenue-icon Revenue
11M - 100M
funding-icon Total Funding
$4.5M
size-icon Size
51 - 200

Frequently Asked Questions About Jacada

What does Jacada do?+

We are now part of Uniphore! We unleash value from every conversation across the enterprise to make humans better and deliver superior experiences. With Uniphore, no matter who you are, where you are in the world, or which language or dialect you speak, our Conversational Automation Platform can deliver the most sophisticated, accurate, personalized, and automated customer experiences on the planet. Conversations mean everything to us. Lets talk

What are Jacada's specialties? +

Contact center,customer experience,customer service,omnichannel,call center scripting,robotic process automation,digital customer service,agent desktop,visual ivr,agent engagement,workforce engagement management,customer service automation,self-service,customer service ai,desktop automation,knowledge automation,process automation,call avoidance,call deflection,agent productivity,and call center

What is Jacada's industry? +

Jacada operates in the Software development industry.

What is Jacada's revenue? +

Jacada's revenue is 11m - 100m

What is Jacada's company size? +

Jacada has 51 - 200 employees.

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