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KANA Software

Software Development

Specialities :
Customer experience management
Multichannel customer service
Knowledge management
Email management
Online customer support community

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revenue-icon Revenue
11M - 100M
funding-icon Total Funding
--
size-icon Size
201 - 500
About Us
Org Charts
Employees
Buyer Intent
Tech Stack
Jobs

Frequently Asked Questions About KANA Software

What does Kana software do?+

KANA understands the value of great Customer Service experiences. We provide on-premises and cloud solutions for large enterprises and mid-market organizations, and by unifying and maintaining context for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900 enterprises including many of the Fortune 500 and more than 250 government agencies. At KANA, we help create differentiated and personalized customer experiences that count. KANA is based in Silicon Valley, California and has offices worldwide. For more information visit www.kana.com, phone +1 800-737-8738,...

What are Kana software's specialties? +

Customer experience management,multichannel customer service,knowledge management,email management,online customer support community,web self service,government crm,dynamic case management,social media monitoring,and customer engagement optimization

What is Kana software's industry? +

Kana software operates in the Software development industry.

What is Kana software's revenue? +

Kana software's revenue is 11m - 100m

What is Kana software's company size? +

Kana software has 201 - 500 employees.

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