
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+7
Kiamo captures, orders and distributes all multimedia streams (voice, email, live chat, sms & messaging, social network, video, etc.) according to business rules, availability and skills of advisers. Designed for all users, the solution stands out for its functional richness, its ergonomics and its reliability. Kiamo is the answer to Customer Relations Managers looking to drive a unified customer strategy to improve their relationship performance and quality of service. With Kiamo, - Capture all your customers interactions (natively cross-channel) - Organise your flows according to your strategy - Distribute the right task to the right adviser - Engage your customers...
Relation client,optimisation des centres de contact,gestion medias,distribution cross-canal,distribution omnicanale,moteur de distribution,contact center,gestion des interactions client,experience client,customer experience,experience utilisateur,and service client
Kiamo operates in the It services and it consulting industry.
Kiamo's revenue is 11m - 100m
Kiamo has 51 - 200 employees.
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