LVMH Client Services

Created in 2017, LVMH Client Services is known for enchanting the customer experience internationally, through e-commerce, and pays special attention to each interaction, matching the excellence delivered by Sales Advisors in boutiques. Our omnichannel and multilingual contact center addresses customer requests comprehensively for the 20 Maisons of the LVMH Group that we represent. The ambassadors of the Maisons meticulously care for every step of the customer journey, offering a complete luxury experience to meet all the requests, needs, and desires of our clients, all from a remote location. Our values, resonating with the Groups values, are: Hypercare - Anticipating situations and needs, perfecting our craft to shining relations requires to be constantly dedicated to being the ambassador of the heritage, craftmanship and DNA/Image of LVMH and each Maison, understanding and considering the Clients unique situation and embracing the diversity of cultures of each member of our ...