M&C Associates

M&C Associates is a premier provider of IVR, Speech and CTI solutions to enterprises, government agencies, and service providers across the United States and Canada. With over 25 years of experience in IVR system deployments worldwide, we have a keen understanding of customer requirements and are proud of our successes in meeting and exceeding their expectations. We are a certified Avaya Business Partner and provide a full suite of services for the Avaya Voice Portal - AAEP, Avaya Aura Contact Center - AACC, Avaya MPS 500/1000 and Nortel VPS legacy platforms. M&C offers business consulting services, project management, system design, application design and development, advanced speech design and implementation, CTI and web solutions integration. We can assist you with migration of your existing applications to the new platform or a complete from the ground-up system redesign to take advantage of newer technologies. For more information, check out our Blog at mcassociates...