Mediatel Data SRL Logo

Mediatel Data SRL

Computer Software

  • Revenue 11M - 100M
  • Size 51 - 200
  • HQ Contact
  • Website mediatel.ro

Established in 1996, Mediatel Data Company has stood out over time as a pioneer of technology innovations in the Call and Contact center industry in Europe as well as in the USA, ASIA, or South America. Having as the main value Customer satisfaction, we respond to the challenges launched by them, developing solutions that respond to their business and technological needs regardless of the domain of activity in which they operate. During this time we have developed a suite of applications interconnected with the telephony platform, such as the management and administration of non-vocal interactions ticketing platform, workforce management, video inspector app, etc. With an internal team of dedicated developers and technical engineers, we manage to implement the most complex systems in a short time by applying project management methodologies adapted to our specific clients. We are agile in what we do and have the resources necessary to develop long-term partnerships. In the last years, we set up an AI team that develops solutions dedicated to the field in which we operate and we have customized NLU implementations in the banking, utilities, or medical services, developing AI engines regarding the management of non-vocal interactions or even non-vocal communication through the term of advanced bots. Well-known companies are already using our services and this credits our work for over 24 years of best practices and experience! We believe in our technology created and its potential to accelerate communication! View More

Specialities
Call Center Contact Center CRM Survey Reporting Predictive Dialing Voice&Video Recording Ticketing Email Chat Social media integrated... Omnichannel Multichannel Artificial Intelligence Chat Bot NLU Machine Learning Digital Channels Workforce Management Video Inspector App... Self Service IVR... Virtual Agent Live Monitoring ACD ASR TTS View More

People working in Mediatel Data SRL

Florin Alexandru
Customer Support Team Leader... ****************@*****tel.ro ********1627
Marius Vladescu
Customer Support Team Lead... ***************@*****tel.ro ********3832
Adrian Mindreanu
Customer Experience Manager ****************@*****tel.ro ********8541
Alex Nedelcu
Customer Support Manager ************@*****tel.ro ********6340
Lidia Goliseschi
Project Manager ****************@*****tel.ro ********6572
Costin Furtuna
Senior Software Development Engineer... **************@*****tel.ro ********8534
Dragos Gavril
Software Solutions Architect *************@*****tel.ro ********9189
Miruna Vlaicu
Back End Developer *************@*****tel.ro ********4733
Razvan Rusescu
fullstack web developer **************@*****tel.ro ********3038
Mihai Malene
C Software Developer ************@*****tel.ro ********5060
Daniel Pislaru
Software Engineer **************@*****tel.ro ********9150
Karim Touil
Customer Support Engineer ***********@*****tel.ro ********5744
Mazilu Andrei
Junior Software Engineer *************@*****tel.ro ********5934
Mircea Solovastru
Software Developer *****************@*****tel.ro ********7208
Bogdan Tudose
Software Engineer *************@*****tel.ro ********8572
Stoica Adrian
Customer Support Engineer *************@*****tel.ro ********1424
Zamfiriu Rares
Full Stack Engineer *******************@*****tel.ro ********5178
Eduardmircea Georgescu
Machine Learning Engineer **********************@*****tel.ro ********2065
Vlad Vranceanu
Customer Support Engineer **************@*****tel.ro ********5772
Ion Ostafe
Software Developer **********@*****tel.ro ********2477
Alin P
Software Developer ******@*****tel.ro ********2833
Roxana Oana
Technical Support Engineer **************@*****tel.ro ********1991
Ioan Maracineanu
Machine Learning Engineer ****************@*****tel.ro ********2170
Liviu Moldovan
Customer Support Engineer **************@*****tel.ro ********2703
Andrei Nedelcu
System Engineer **************@*****tel.ro ********1406
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Frequently asked questions about Mediatel Data SRL

  1. What does MEDIATEL DATA SRL's do?
    Established in 1996, Mediatel Data Company has stood out over time as a pioneer of technology innovations in the Call and Contact center industry in Europe as well as in the USA, ASIA, or South America. Having as the main value Customer satisfaction, we respond to the challenges launched by them, developing solutions that respond to their business and technological...
  2. What are Mediatel Data SRL's specialities?
    Call center , Contact center , Crm , Survey , Reporting , Predictive dialing , Voice&video recording , Ticketing , Email , Chat , Social media integrated platform , Omnichannel , Multichannel , Artificial intelligence , Chat bot , Nlu , Machine learning , Digital channels , Workforce management , Video inspector app , Self service ivr , Virtual agent , Live monitoring , Acd , Asr , Tts
  3. What is MEDIATEL DATA SRL's industry?
    Mediatel data srl operates in Computer software industry.
  4. What is MEDIATEL DATA SRL's revenue?
    Mediatel data srl's revenue is 11m - 100m
  5. What is MEDIATEL DATA SRL's company size?
    Mediatel data srl's has 51 - 200 people working.
  6. What is MEDIATEL DATA SRL's official website?
    www.mediatel.ro is official website of Mediatel data srl.